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Using Online Credit

If you have been awarded online credit, you may use the online credit to offset online purchases.

Online credit may be awarded by Newlook Marketing as a goodwill, during returns/refunds or when we have a short supply of the items ordered. Shopper has the choice to get the refund amount via the payment mode of the purchase or convert the amount to online credit (to avoid exchange loss).

The use of online credit requires registration which is free for all.

You may use online credit to offset online purchases:

If the credit amount is insufficient, you will need to choose another method of payment to fulfill the remaining amount.
However, if the online credit is greater than the purchase amount, only the purchase amount will be used. The remainingg credit will remain in your online account.
Online credit cannot be used for shipping charges.

Step-by-step guide to Use of Online Credit

Select your required merchandise by adding them to the shopping bag. If you are new to online orders, see our tutorial on Place an Online Order.
At the shopping bag page:

Click on the User login/Registration button near the top right corner.
Fill in your email address (eg. youremail@newlook.com.sg) and your password:

Member Login / Registration

Email Address

Password * Minimum 3 digits/characters

Click on the Login button.

Upon successful login, you will see the member page:

My Account

Name:	Your Name
Email:	youremail@newlook.com.sg

Current Session:

Continue shopping
Logoff

Your Profile:

Edit Profile
Change Password
Terminate user account

Transaction Data:

Order history
Gift Voucher

Customer Information Protection

Data Security: User information is kept securely in our highly encrypted and password-protected database.

Data Privacy: We will not disclose, share, transfer, sell or rent personally identifiable information to any third party. Note that shipping address and contact number will be disclosed to our delivery service companies (UPS, Singpost) for the purpose of mail/courier delivery for an online purchase.

Data Access: For any access to the database, the user IP address will be captured.

Unauthorised Access: For any attempts to access the database not provided by the website interface, we reserve the rights to seek our ISP to trace the user based on the IP address of access. Legal action will be taken against such users found to attempt the unauthorised access.

Click on the Continue Shopping link.

You will back to the Shopping Bag page:

If your login email account has been awarded online credit, you will see an additional prompt Online Voucher#; click on dropdown box to select a voucher number to be used.
The online credit amount to be used will be computed online:

Click on the Cashier button to proceed with the payment ...
End of guide.

Step-By-Step Guide

-	How to Register
-	Forgot your Password?
-	Change Password
-	Using Online Credit

Online Tutorial

-	Search for an item
-	Browse for an item
-	Place an online order
-	Pay online (with Credit Cards)
-	Pay offline (with Funds Transfer / cheque)
-	Using Online Credit
-	Register a free user account
-	Login with an existing user account
-	Forget your Password ?
-	Terminate your existing user account

Quick Links

-	New Arrivals !
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-	Features comparison worksheet
-	Online Tutorial
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